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  • 932.COM.MY STANDARD SERVICES AGREEMENT

      PLEASE READ THIS AGREEMENT CAREFULLY

       1. Acceptance of Terms

      1.1 WELCOME TO 932.COM.MY'S STANDARD SERVICE. This 932.COM.MY STANDARD Services Agreement (this "Agreement") is between HARVEST CAMASU SDN BHD (762227-M) ("932.COM.MY") and any business entity (hereinafter referred to as “you” or “Member”) which applies to subscribe for or order a STANDARD Service (“STANDARD Service”) and/or any related Value Added Services (collectively, the “Services”) offered by 932.COM.MY through the web site identified by the uniform resource locator www.932.COM.MY (the "Site"). BY SUBMITTING YOUR APPLICATION OR SERVICE ORDER FOR ANY SERVICES WHETHER ONLINE VIA THE SITE OR OFFLINE OR VIA OUR AUTHORIZED SALES AGENT, YOU INDICATE YOUR AGREEMENT TO BE BOUND BY THIS AGREEMENT. 

      1.2 This Agreement governs all applications or service orders for the Services (each referred to as a “Service Order”).  In case of any conflict between the terms of this Agreement and those of a Service Order, the terms of the Service Order shall prevail.

      1.3 If a Service Order includes the STANDARD Service, this Agreement will take effect on the later of the day when (i) you have paid the total service fees in full under the Service Order, and (ii) you have successfully completed the A&V (as defined below).

      1.4 If a Service Order includes Value Added Services only and does not include the STANDARD Service, you must concurrently be an existing STANDARD member.  This Agreement will take effect on the day when you have paid the total service fees in full within the prescribed period set forth in the Service Order. 

      1.5 932.COM.MY may amend this Agreement at any time by posting the amended and restated Agreement on the Site. The amended and restated Agreement shall be effective immediately upon posting. After posting by 932.COM.MY of the amended and restated Agreement, your continued use of the Services shall be deemed to be acceptance of the amended terms. This Agreement may not otherwise be modified except in writing by an authorized officer of 932.COM.MY.

      1.6 The Services are provided subject to the Terms of Use Agreement,  Privacy Policy, Product Listing Policy and all other rules and policies of the Site, each published on the Site and as may be revised from time to time (collectively, the “Website Terms”).  You hereby agree to comply with such Website Terms at all time.

       

      2. Services

      2.1 The STANDARD Service has the following core features (which may be modified or suspended for scheduled or unscheduled maintenance purposes, from time to time at the sole discretion of 932.COM.MY upon notification):

      a.)Company Profile - allows Member to display and edit basic information about its business, such as year and place of establishment, estimated annual sales, number of employees, products and services offered, etc.;

      b.)Product & Content Posting - allows Member to display and edit descriptions, specifications and images of its products;


      2.2 The Value Added Services are offered only to Members whose service period for the STANDARD Service is still valid and has not expired.

      2.3 932.COM.MY reserves the right to change, upgrade, modify, limit or suspend the Services or any of its related functionalities or applications at any time temporarily or permanently without prior notice.  932.COM.MY further reserves the right to introduce new features, functionalities or applications to the Services or to future versions of the Services. All new features, functionalities, applications, modifications, upgrades and alterations shall be governed by this Agreement, unless otherwise stated by 932.COM.MY.
      2.4 The Services are offered only to business or corporate entities (e.g. corporations, limited liability companies, partnership, sole proprietors, etc.) that are capable of having a business name and business address.

      2.5 Member shall keep confidentiality and proper custody of its Member ID and Password of the account assigned to Member in connection with its use of the Services (the “Account”).  A set of Member ID and Password is unique to a single Account.  Member agrees that it shall be solely responsible for any use of its Account (including without limitation publishing of any information and materials, accepting any online rules and agreements, purchasing any service or product online) and any use of its Account will be deemed by 932.COM.MY as having been fully authorized by such Member.  Member shall not share with, assign to or permit a third party to use its Account, Member ID or Password (collectively, "multiple use").  Member acknowledges that multiple use of its Account with any third party may cause irreparable harm to 932.COM.MY or other users of the Site, and agrees to indemnify 932.COM.MY and its affiliates against any loss or damages suffered by 932.COM.MY and its affiliates as a result of multiple use of its Account.  

      2.6 932.COM.MY shall have the right, but shall not be obliged, to monitor or examine any information and materials including any website link that Member publishes or submits to 932.COM.MY for publishing on the Site (the “Member Materials”).    Publishing of Member Materials shall by no means mean that 932.COM.MY has endorsed or otherwise certify the contents of such Member Materials.  Member shall be solely responsible for the contents of its Member Materials.

      2.7 If any activities of Member on the Site or any Member Materials (including material accessible through a link in the Member Materials), in 932.COM.MY’s reasonable opinion, are in violation of any applicable laws and regulations or a third party’s legitimate rights (including without limitation intellectual property rights), the terms of this Agreement or the Website Terms or may otherwise subject 932.COM.MY or its affiliates to liability, 932.COM.MY may, at its option, delete, remove or modify such Member Material or any part thereof and/or limit or suspend the provision of the Services or any part thereof (including without limitation limiting the number or types of product listings that the Member can publish on the Site for such duration as 932.COM.MY may in its sole discretion consider appropriate).

      2.8  932.COM.MY reserves the right to cooperate fully with governmental authorities, private investigators and/or injured third parties in the investigation of any suspected criminal or civil wrongdoing. Further, 932.COM.MY may disclose Member's identity and contact information, if requested by a government or law enforcement body, an injured third party, or as a result of a subpoena or other legal action.  932.COM.MY shall not be liable for damages or results thereof, and Member agrees not to bring any action or claim against 932.COM.MY for such disclosure. In connection with any of the foregoing, 932.COM.MY may suspend or terminate Member’s Account as 932.COM.MY deems appropriate at its sole discretion.  932.COM.MY shall have the right to publish the records relating to handling of complaints against Member, breaches by Member or termination of this Agreement on the Site. 

      2.9  Member hereby grants to 932.COM.MY a non-exclusive, royalty-free, sub-licensable, worldwide, transferable license to (a) display, publish or transmit all Member Materials, (b) link, copy, store, adapt or make other reasonable use of the Member Materials, necessary to provide the Services in any medium known now and in the future. 

      3. Service Period

      3.1 Unless otherwise agreed by the Parties, the service period for the STANDARD Service shall be one (1) year from the activation date of the Account.   Activation of the Account shall be notified to Member via email to such email address provided by Member upon registration for the Service.

      3.2 The service period for any Value Added Service shall be the agreed period specified in the relevant Service Order provided that if Member’s STANDARD Service expires or terminates, all of its Value Added Services shall terminate simultaneously. 

      3.3 This Agreement will expire on the day when all the service periods expire unless early terminated according to the terms of this Agreement. 

      4. Fees and Payment

      4.1 In consideration of 932.COM.MY's agreement to process the application and,  to provide the Services, you agree to pay 932.COM.MY the service fees.  All service fees shall be payable in advance to 932.COM.MY or its authorized agent by bank transfer, cheque or such other method acceptable to 932.COM.MY, in RINGGIT MALAYSIA or its equivalent in such other currency as permitted by 932.COM.MY. Except as provided in clause 2.3, all payments made are non-refundable.

      4.2 All services fees are exclusive of any taxes, duties or other governmental levies or any financial charges.   You agree to pay and be responsible for any such taxes, duties, levies or charges on the sale and use of the Services in addition to our service fees.  In the event 932.COM.MY is required by any applicable law to collect any taxes or duties, you agree to pay such taxes or duties to 932.COM.MY.

      4.3 932.COM.MY reserves the right to modify its pricing structure, discounts and payment conditions from time to time at its sole discretion.

      5. Member Responsibilities

      5.1 Member agrees to provide all necessary information, materials and approval, and render all reasonable assistance and cooperation necessary for 932.COM.MY’s provision of the Services.  If Member’s failure to do so results in delay in the provision of any Service, 932.COM.MY shall not be obliged to extend the relevant service period nor shall be liable for any loss or damages arising from such delay.

      5.2 Member represents and warrants to 932.COM.MY that:


      5.3 Member agrees and undertakes that it will not:

      a)      it has the full power and authority to enter into this Agreement, to grant the license and authorization and to perform its obligations hereunder;

      b)      it will carry on its activities on the Site in compliance with any applicable laws and regulations;

      c)      it will not use the Services to defraud users of the Site or engage in other unlawful activities (including without limitation spamming);

      d)     it has the legitimate right and authorization to sell, distribute or export all products or services it posts on the Site or otherwise referred to in its Member Materials;

      e)      all contents of its Member Materials are true, lawful and accurate, and are not false, misleading or deceptive;

      f)       it will not impersonate any person or entity, or misrepresent itself or its affiliation with any person or entity;

      g)      it will not post any product or service listing in breach of the Site’s Product Listing Policy, and its Member Materials or any product or service referred to in its Member Materials do not infringe or otherwise abet or encourage the infringement or violation of any third party's copyright, patent, trademarks, trade secret or other proprietary right, rights of publicity and privacy or other legitimate rights;

      h)      its Member Materials do not contain information that is defamatory, libellous, threatening or harassing, obscene or sexually explicit or harmful to minors;

      i)        its Member Materials do not contain information that is discriminatory or promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.



      5.4 With regards to information about or posted on behalf of any business referee, Member represents and warrants that it has obtained all necessary consents, approvals and waivers from its business partners and associates (a) to act as its business referee; (b) to post and publish their contact details and information, reference letters and comments on their behalf; and (c) that third parties may contact such business referees to support claims or statements made about Member.

      5.5 Member acknowledges and agrees that 932.COM.MY shall not be responsible, and shall have no liability to it or anyone else for any content of the Member Materials or materials posted by third parties.

      5.6 Member shall be solely liable for its business name submitted.  In case 932.COM.MY receives any complaint or claim against Member in respect of its business name, unless Member changes to a new business name which has also passed the A&V, 932.COM.MY shall have the right to suspend or terminate Member’s Account immediately.

      5.7 Member agrees to indemnify 932.COM.MY and its affiliates and their employees, agents and representatives and to hold them harmless, from any and all losses, damages, actions, claims and liabilities (including legal costs on a full indemnity basis) which may arise, directly or indirectly, from its Member Materials or use of the Services or from Member's breach of this Agreement or the Website Terms, including claims arising from Member’s business name.  932.COM.MY reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by Member, in which event Member shall cooperate with 932.COM.MY in asserting any available defenses.

      6. Limitation of Liability

      6.1 932.COM.MY represents and warrants that it will provide the Services with reasonable care and skill.  EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT AND TO THE FULL EXTENT PERMITTED BY LAW THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, AND 932.COM.MY HEREBY EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF CONDITION, QUALITY, DURABILITY, PERFORMANCE, ACCURACY, RELIABILITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR IF SUCH POSSIBILITY WAS REASONABLY FORESEEABLE.  ALL SUCH WARRANTIES, REPRESENTATIONS, CONDITIONS, UNDERTAKINGS AND TERMS ARE HEREBY EXCLUDED.  IF 932.COM.MY BREACHES THE WARRARNTY HEREUNDER, 932.COM.MY SHALL RE-PERFORM THE AFFECTED PART OF THE SERVICES.  TO THE FULL EXTENT PERMITTED BY LAW, THE REMEDY UNDER THIS CLAUSE 7.1 SHALL BE MEMBER’S SOLE AND EXCLUSIVE REMEDY FOR BREACH OF 932.COM.MY’S WARRANTIES UNDER THIS AGREEMENT.

      6.2 TO THE FULL EXTENT PERMITTED BY LAW, 932.COM.MY SHALL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTIAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS OR REVENUES, BUSINESS INTERRUPTION, LOSS OF BUSINESS OPPORTUNITIES OR LOSS OF DATA, WHETHER IN CONTRACT, NEGLIGENCE, TORT OR OTHERWSIE, ARISING FROM THE USE OR INABILITY TO USE OF THE SERVICES.

      6.3 Member agrees not to hold 932.COM.MY responsible for third parties’ content, actions or inactions.  If Member uses third parties’ services, software or products in connection with the Services, Member further agrees not to hold 932.COM.MY responsible for such third parties’ services, software or products.

      6.4 Any material downloaded or otherwise obtained through the use of the Services is done at Member's sole discretion and risk and Member is solely responsible for any damage to its computer system or loss of data that may result from the download of any such material. No advice or information, whether oral or written, obtained by Member from 932.COM.MY or through or from the Services shall create any warranty not expressly stated in this Agreement.

      6.5 Notwithstanding any of the foregoing provisions, the aggregate liability of 932.COM.MY and its affiliates and their employees, agents and representatives or anyone acting on their behalf, with respect to Member for all claims arising from the use of the Services or the Site shall not exceed the amount of the services fees that Member pays to 932.COM.MY during the current service period for the STANDARD Service.  The preceding sentence shall not preclude the requirement by Member to prove actual damages. All claims arising from the use of the Services must be filed within one (1) year from the date the cause of action arose.

       

      7. Termination

      7.1 If any of the following circumstances occurs, 932.COM.MY shall have the right to terminate the Agreement immediately upon written notice to Member and to forfeit the services fees for any unused Services without liability:

      a)      932.COM.MY has reasonable grounds to believe that Member uses the Services for any fraudulent or other unlawful purpose;

      b)      upon complaint or claim from any third party, 932.COM.MY has reasonable grounds to believe that Member has wilfully or materially breached its contract with the third party complainant, including without limitation where Member has failed to deliver the products ordered by the complainant after receipt of the purchase price, or where Member has delivered the products that fail to materially meet the terms and descriptions outlined in Member Materials;

      c)      932.COM.MY has reasonable grounds to believe that Member is involved in the production or sale of any inferior goods or any goods which infringe any intellectual property rights or other legitimate rights of any third party;

      d)     Member assigns or transfers part or all of its rights and obligations under this Agreement to a third party (including multiple use of its Account) without 932.COM.MY’s prior written consent;

      e)      Member sells any business information related to buyers and/or their buy leads/enquiries which are obtained by Member as a result of use of the Services without 932.COM.MY’s prior written consent;

      f)       Member is involved in any scheme or activities to undermine the integrity or normal operation of the computer systems or networks of the Site (including gaining unauthorized access to the systems of the Site, stealing, modifying or deleting the information of other members of the Site without authorization);

      g)      Member is in breach of any of its representations, warranties and undertakings in clause 6;

      h)      Member has failed to rectify any breach of this Agreement other than those under para (a)-(g) hereof within 10 working days of being notified by 932.COM.MY of such breach;

      i)        Member ceases to conduct its operations, is insolvent or wound up, or becomes the subject of any voluntary or involuntary proceeding relating to insolvency, receivership, liquidation or composition for the benefit of creditors or similar proceeding; 

      Member has committed breaches other than those under para (a)–(g) hereof for 3 or more times.


      7.2 If the Agreement is terminated under clause 8.1 and other provisions of this Agreement, 932.COM.MY shall have the right to refuse any and all current or future use by Member of the Services or any other services that may be provided by 932.COM.MY.

      7.3 In the event that 932.COM.MY does not receive full payment of subscription fees within ten (10) days of automatic renewal of subscription for the Service, such Member's subscription shall be terminated immediately without further notification from 932.COM.MY.  Access to the STANDARD Service shall be denied upon such termination.

       

      8. Force Majeure

      8.1 Under no circumstances shall 932.COM.MY be held liable for any delay or failure or disruption of the Services resulting directly or indirectly from acts of nature, forces or causes beyond its reasonable control, including without limitation, acts of God, Internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, terrorism, war, governmental actions, orders of domestic or foreign courts or tribunals.

      9. General Provisions

      9.1 This Agreement constitutes the entire agreement between Member and 932.COM.MY with respect to and governs the use of the Services, superseding any prior written or oral agreements in relation to the same subject matter herein.

      9.2 If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

      9.3 Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.

      9.4 Any failure by 932.COM.MY to exercise any of its rights under this Agreement shall not constitute a waiver of such right or a waiver with respect to subsequent or similar breach.  A waiver shall be effective only if made in writing.

      9.5 932.COM.MY shall have the right to assign this Agreement (including all of its rights, titles, benefits, interests, and obligations and duties in this Agreement) to any person or entity (including any affiliates of 932.COM.MY). Member may not assign, in whole or part, this Agreement to any person or entity.

      2010-06-11 16:49:31  

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